The best MedSap CRM (customer relationship management) tool for your business is one that meets the specific needs of your business and budget, and helps you effectively manage customer relationships and grow your business. There are many CRM tools available on the market, each with its own set of features and price points. In this article, we’ll explore some of the top CRM tools that are popular among MedSpas, and provide some tips on how to choose the best CRM for your business.

The following is a list of CRM management tools that we’ve used on behalf of our clients OR have assessed its capabilities through our research. One thing to keep in mind and make sure you ask when you’re determining the solution that’s right for you is if it is HiPPA compliant. 

Each of these tools have varying levels of functionality that serve MedSpa, Wellness and Aesthetics practices. Before choosing the tool make sure that you feel comfortable with its functionality and that there is training available to help with the set-up and education of your staff on how to use it. 

Here’s the list of CRMS for MedSpas in no particular order:


Booker by Mindbody

PatientNOW/Aesthetic NOW

Aesthetic Record


Gloss Genius

Aesthetics Pro

Jane App

Most MedSpa Practice Management Systems Contain An EMR

What’s the difference between and EMR and CRM?

So, how do you choose the best CRM for your MedSpa business? Here are a few things to consider:

  1. Determine your needs: Before you start looking at different CRM tools, it’s important to determine what your business needs. Do you need a tool that primarily handles appointment scheduling, or do you need something more comprehensive that can manage all aspects of your business? Consider your budget, staff size, and business goals when determining your needs.
  2. Look for industry-specific features: If you own a MedSpa, you’ll want to look for a CRM tool that offers features specific to the beauty and wellness industry, such as appointment scheduling, client management, and marketing automation.
  3. Consider integration with other tools: If you use other tools for your business, such as a point-of-sale system or electronic medical records, you’ll want to choose a CRM tool that integrates seamlessly with these systems. Also, some of the systems listed incorporate all in one solution.
  4. Check out the pricing: CRM tools can range in price from free to several hundred dollars per month. Determine your budget and look for a tool that fits within your price range.
  5. Read reviews and try before you buy: Before making a decision, read reviews and ask for recommendations from other business owners in your industry. Many CRM tools offer free trials or demos, so be sure to take advantage of these to get a feel for the tool before committing to a purchase.

In conclusion, choosing the best CRM for your MedSpa business requires careful consideration of your needs, budget, and business goals.

By determining your needs, looking for industry-specific features, considering integration with other tools, and carefully reviewing pricing and reviews, you can find the CRM tool that will help you effectively manage customer relationships and grow your business.

At The MedSpa Society we assist with all aspects of starting up a new MedSpa business including choosing the technology that fits your needs and your future business goals. To learn more about how we can help your MedSpa or Aesthetics business Click Here, Email or call 954-309-4806. 

About The MedSpa Society

At The MedSpa Society we are on a mission to make everything you do to market your MedSpa Easier.  We have 15+ years of experience working with MedSpas, Aesthetics Clinics, Anti-Aging Practices, IV Therapy Clinics and other businesses that offer cash pay Aesthetics & Wellness Services.  Not only have we worked with multiple clients in the Medical Aesthetics industry, but we’ve also worked in-house for large multi-location MedSpas. We know how much skill and time goes into running a medical aesthetics or wellness practice. Let us help you stand out and achieve greater success by streamlining your marketing. Working with The MedSpa Society, you will gain a highly engaged team, fiercely loyal clients/patients, and peace of mind. Let’s just say we know the industry like the back of our hand. View our portfolio here.