Key Takeaways from This Episode
- Personalized wellness increases patient loyalty
- Simplicity is key, make it easy for patients to follow a plan
- Nutrition is foundational to long-term results
- Ongoing support is essential for retention
- Persona Pro simplifies supplement delivery and tracking
- Quality and safety should always be top priorities
Adding Personalized Wellness to Your Practice
Incorporating high-quality supplement brands into your medspa isn’t just about selling products. It’s about enhancing the patient experience, improving outcomes, and building long-term loyalty. In this guide, based on insights from Cash Pay Podcast host Hillary Small and her guest Stephanie Vogel of Persona Nutrition, you’ll learn how to seamlessly integrate supplements into your offerings and why personalization is the key to retention.
The Role of Supplements in MedSpa & Wellness Practices
Medspas excel at treatments that address aesthetics, wellness, and longevity. But many patients leave without a complete wellness plan to support their results. Offering a reputable, personalized supplement brand bridges that gap by:
- Supporting internal health alongside external treatments
- Enhancing recovery and treatment outcomes
- Building an additional revenue stream
- Strengthening your brand’s authority as a full-service wellness provider
Why Personalization Drives Retention
Stephanie Vogel brings years of experience as one of the top patient advocates at the biostation. Her biggest takeaway? Retention comes from making wellness simple, personalized, and supportive.
Generic supplement recommendations often fail to keep patients engaged. Personalized solutions, like those from Persona Pro, tailor supplement protocols to the patient’s goals, lab results, and lifestyle, making them far more likely to stay consistent.
What is Persona Pro?
Persona Pro is the practitioner-exclusive platform from Persona Nutrition, allowing medspas, wellness clinics, and healthcare providers to:
- Offer customized vitamin and supplement plans based on an evidence-based assessment
- Provide patients with high-quality, third-party tested supplements backed by Nestlé Health Science
- Simplify fulfillment with direct-to-patient shipping
- Track patient adherence and results for ongoing care
This integration elevates the patient experience and creates recurring revenue for your practice.
Implementing Supplements into Your MedSpa
You don’t need to overhaul your service menu to add supplements. Start by:
- Identifying Patient Needs – Use consultations to uncover nutrition and wellness gaps.
- Creating Protocols – Match supplement recommendations with treatment plans (for example, skin health supplements alongside microneedling packages).
- Training Your Team – Ensure staff understand the product line, benefits, and how to communicate recommendations.
- Building Follow-Up Systems – Schedule regular check-ins to assess results, adjust protocols, and encourage re-orders.
The Revenue and Retention Formula
Adding supplement brands for medspas can be a retention powerhouse:
💰 Revenue Boost: Recurring supplement sales create predictable monthly income.
🔄 Retention Driver: Personalized plans give patients a reason to stay engaged between treatments.
📈 Brand Differentiator: Offering holistic, inside-out solutions sets your medspa apart.
Start Your Persona Nutrition Account For Free! Click here
💡 Free Resource: Download The MedSpa Society’s MedSpa Start-Up Guide for a full tactical checklist to grow your practice.
🎧 Listen to the Full Episode: The Cash Pay Podcast – Adding Personalized Wellness to Your Practice
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Frequently Asked Questions About Supplement Brands for MedSpas
1. What supplement brands work best for medspas?
Look for brands with clinical backing, high-quality manufacturing, and practitioner-exclusive programs like Persona Pro. This ensures patients receive safe, effective products that align with your practice standards.
2. How can supplements improve patient retention in a medspa?
When supplements are tailored to a patient’s needs, they create ongoing engagement, build trust, and encourage long-term commitment to your practice.
3. Do I need to carry supplement inventory in my medspa?
With programs like Persona Pro, you don’t need to hold inventory. Products are shipped directly to your patients, reducing overhead.
4. Can supplements really impact treatment results?
Yes. Proper supplementation can improve skin health, recovery time, and overall wellness, enhancing the results of aesthetic and wellness treatments.5. How do I train my team to sell supplements without being pushy?
Focus on education and integration. Recommend supplements as part of a holistic plan, not as an add-on sale.
